Marty, It was such a pleasure finding out about you back in 94 or 95. Up until then we could not find a decent supplier for remanufactured axles. I can't recall how many times we but a cheap remanufactured axle in a car only to have the customer return with a vibration or a noise that was caused by the cheap junk we were buying. In the 11 years or so we've been dealing with you, we've never had a warranty issue with your products. Although sales have slowed (we've replaced all the axles in the area I think), we will continue using you and your staff. David Banks Rosenthal Nissan/Mazda 8525 Leesburg Pike Vienna, VA 22182 703-749-6450 Nissan Dealer code 1908 Mazda Dealer code 51566
Dear Marty; It was the greatest of pleasures doing business with you. From the first phone call, to receiving the product I had nothing but great service; and can I say what an amazing product you have put together. The quality of the boots far exceeds that of the OE ones, the synthetic grease and tone ring make the OE axels look like junk. The product could not have been better, and since it is an Audi, I’m sure I’ll be ordering three more from you soon enough, just not too soon I hope. Sincerely, John M. Sacks-Wilner 2002 Audi S4 6MT I just replaced my front axle on my 1999 VW Passat. Originally mydrivers side axle broke and I was forced to take the car to the dealerwho in turn quoted me almost $800 for the replacement. I ended uphaving the car towed to an independent shop but still paid almost $500for the replacement. I decided that I didn't want to go through that again so before thepassenger side had a chance to fail, I decided to replace it myself. I emailed you folks and in no time I had a replacement axle on theway. The replacement axle got to me in just 3 days. It took me some time to get the old axle out, my suspension was reallyworn and bolt had been stripped but I sent Marty an email, and he letme know that it wouldn't be a problem if it took me a bit longer toget the old one back and avoid the core charge. I finally got the old one off, the new one went in easily and all wasright in my world again. I sent the old axle back in the same box,along with the prepaid shipping label. I just got an email saying youreceived it and the core charge was all set as well. I couldn't askfor better customer service and you've got a quality product too! I am a member of several online automotive forums as well as local carclubs and I have already recommended Raxles to several other people. Great job and I'll be sure to keep spreading the good word! Mike Egan Manchester, NH
I just wanted to give you a big pat on the back for such a wonderful transaction. I ordered my axle on Monday and wasn't expecting it until the following Monday, even though I wanted it for the weekend. Low and behold I get home Friday on my doorstep. :D It came packaged nicely, with lots of protection. It was painted, and the joints were tighter than any I have ever felt!! Not only did I get the right parts the first time...which rarely happens with my 92 Taurus SHO, but I finally had a QUALITY axle. I had bought rebuilds in the past that were worse than the axles they replaced, and I am so happy I can have the ease of mind knowing I put in a quality axle, and won't have to worry about it for thousands of miles. You made returning the axle a piece of cake, and let me know as soon as you received my core. I have, and will continue to send friends and family your way for axles!! I also left you positive feedback at http://www.shoforum.com/, which is where I heard of your superior service and axles. Thanks, Brandyn Sauer
Dear Marty & Raxles,
I wanted to let you know the axles were installed today. Test drove the car and everything is wonderful. I noticed that the car felt different as I drove down the road, it feels light, and speedy. I was on my way to pick up the wife and thought I would see if she noticed anything without me asking her what she thought. Picked her up, and as we were driving down the road she said," Hey, the car has a bit more spunkiness to it, like its new ! " I agreed but really did not know what to say other than in some way the Maxima is better than before.
Asked a friend what he thought about why replacing the axles would make the car feel different and he said, " Axles are a very crucial part to a car's performance and drivability, and a broken one will make the car seem worthless. And while I will admit I do not have the most automotive knowledge in the world. That sure did make sense to me, and getting new axles over replacing just the cv boots for a little bit more was a great decision.
I wanted to take the time to let you know we appreciate your EXCELLENT service and the SUPER AXLES ! Its great to be able to put your trust in someone else (raxles.com) and come out on top. Will HIGHLY recommend to everyone in the Maxima community !!!!
One Seriously Happy Customer
James Rollinson
I had a great buying experience with Raxles Inc. I want to express that they have a very friendly customer service and sent me the exact perfect match axles for my Volvo V40 vehicle at only at the fraction of the cost of what the Volvo dealer will charge me. Also as soon as I received I sent back the old ones in the same shipping container with a prepaid label and when Raxles Inc. received the old ones they sent me an email informing me of the status of my account and that I was clear of the core charge... Great communication and peace of mind!... I installed them and drove the car from Hinesville, GA to Miami and back... so far all I hear is compliments from my wife... "Oh honey the car is so smooth" I will recommend Raxles to anyone who wants nothing but high quality product, smooth transaction and nothing less than 100% satisfaction. Thank you; Juan R. Gorgas, Hinesville, GA. Volvo V70
Just got off a two week detail fighting wildfires out here near Canyonville. Tiller complex, 54,000 acres. I did want you to know that I am truly impressed with your product and how you do the business of shipping, billing and returns. When I first opened the boxes and picked up the axle I knew I had finally found a place that produces a fine piece of machined metal. The packaging protected the ends and keeps them from banging around in shipping, a first in over 4 different companies I have dealt with recently. I was even more impressed when installing the axles and how smooth they went on. I have had problems in the past. I don't expect to need any more for the Subaru Justy now but I still may have a 1980 Citation that my son runs and it has a torn boot on the passenger side. I have recommended you to at least several folks at work so if you see any more orders coming out of our bay area North Bend or Coos Bay you may know the source. Keep up the great product line.
Dale Stewart
WOW. Congratulations on a brilliant product. I was stunned to see the effort put into every facet of business - from cust service to shipping. I am KICKING myself I did not use Raxle's on the other side of my car. You even gave me a new roll pin for the inside joint!! Your saying "Quality is always a bargain" is too true. I would swear by your service to any other buyer of an axle. Fantastic stuff -well done.
Regards B Donegan. ### Corp.
I should mention that I thought your service was excellent from start to finish. The axles installed easily and perfectly with no disappointments, and have performed equally well. The packaging and prepaid UPS return label made it very easy to get the cores back to you. The link on your installation page to the dsm cv joint faq was exactly what I needed to get through the installation (My $100 service manual for my 3000GT was not worth the paper it's printed on).I'm a Raxles fan now... :) I just wish I had more front wheel drive cars to work on. That was fun !
Best regards, Joel Jackson
'92 Mitsubishi 3000GT Platte City, MO
Hi Marty,
I wanted to thank you for the quality job you did on that axle! Not to mention the quick shipping time. Just to let you know, I've been putting in a good word for you on the CRX board at - probably the #1 site that ZC transplanters go to for advice. Hopefully I can send some more business your way. I have yet to see mention of the issue about the bearings going unprotected when using the Integra axles, and I've brought that information out. I imagine many people are like me and if they know it BEFORE THEY START, they'll come to you to begin with to get the extra quality and security.
Thanks again,
I purchased some of your SuperCoupe axles about a year ago for my One Lap of America car. I just wanted to let you know that the car (with stickers) is in the current issue of Car & Driver on page 126. You can't make out the name very well unless you know where it is but it is still kind of neat. This weekend on TNN they will be showing the race from this year. It will be on Car&Driver TV at 9 or 10 am depending on your local times. I also did a large photo shoot with Mustle Mustangs and Fast Fords in late may. The editor said to expect to see it in the Oct. or Nov. issue. The editor even asked if the spelling was right on your company name so you should be mentioned in that one.
We are running around 500hp at the rear wheels in a 4100 pound 89" Thunderbird SC. After 10,000 miles, road racing, drag racing, oval track and even a dirt oval, Raxles axles are still holding strong. In fact, they have now outlived two motors and three transmissions. Thanks!
Ted Lyons
One Lap of America 2001,2002
www.COBRASC.com
What a class operation, Mardi is super helpful and provided me with the confidence that I needed to install the front right axle in my son's 98 Nissan Altima SE. I am a retired High School Principal, that many moons ago enjoyed being a Saturday mechanic. After about 15 year lay-off from mechanics, I was forced into installing this high quality axle, when my repair shop refused to "professionally" install this part. I supposed his profit margin was not as great when not selling his rebuilt front right axle. The job was a relatively easy, with the help of Mardi's excellent web site. The photos from the Mitsubishi install were clear and close enough to apply to my Altima install without referring to any Nissan shop manuals which I do not own. I will continue to do business with Mardi & Raxles and would recommend his company to everyone I know. My only regret is that I didn't use my new Olympus -C8080 digital camera to record the event so a Nissan installation could be posted on Raxles's website. However, I can't wait for the left axle to need replacement. A Happy Saturday mechanic, that now has six other days to mess around, Matt Traiger 98 Nissan Altima |